How we can help
We work with homes and businesses to diagnose equipment problems and recommend the right next step.
Talk to the Pittsboro team
Call to schedule service, request a quote or arrange a free water test.
Call 317-892-3434Store hours and directions →Tell us what has changed with your water
Spots on fixtures, staining, an unfamiliar taste or odor, and changes in the way your system runs are useful details to share. Tell us when the problem started and whether it affects hot water, cold water or both. We can discuss a water test, an equipment service visit or another next step.
If the problem is a loss of hot water or inconsistent temperature, see our water heater repair service.
Arrange a service appointment
Have your details ready
Note your address, the equipment make and model if available, and a description of the problem. Tell us whether the property uses well or municipal water.
Call the Pittsboro team
Describe the issue and confirm service availability for your address. Ask about appointment timing and any visit or diagnostic charges.
Discuss the recommendation
The next step may involve testing, servicing the equipment or discussing replacement options. Ask about the proposed work and cost before proceeding.
Water testing and repair questions
Will you service a system another company installed?
Yes. Duo Water services all makes and models of water-softening and conditioning equipment. Having the make and model ready helps the team discuss your system.
How do I arrange a free water test?
Call 317-892-3434 and explain your water concerns. The team will discuss how to arrange testing. Ask what the test covers and whether additional testing is appropriate for your concern.
How much will a repair cost?
The cost depends on the issue, equipment and work needed. Ask about any service-call or diagnostic charge when scheduling, and discuss the repair recommendation and quote with the team.
Can I get service for a business property?
Yes. Duo Water works with residential and commercial customers. Describe the property and equipment when you call so the team can discuss the application and scheduling.