No hot water
Tell us whether the problem started suddenly or developed over time, and whether all taps are affected.
Inconsistent temperature
Describe temperature changes, slow recovery or hot water running out sooner than it used to.
Leaks and unusual sounds
Let the team know where you see water and what sounds you hear. These details help explain the concern when you call.
Local scheduling
Call our Pittsboro team with your address and equipment details to discuss service availability.
Help us understand the problem
Note the equipment details
Have the make, model and approximate age ready if you know them. Mention whether the heater is gas or electric and whether it is a tank or tankless unit.
Describe what you noticed
Tell us about the hot-water problem and when it began. Call to confirm that we can help with your equipment and arrange an appointment.
Review the next step
Ask about visit or diagnostic charges and discuss the proposed work and cost with the team.
Water heater service questions
Do you work on my type of water heater?
Call with the make, model and type of heater so the team can confirm service for your equipment. Tell us whether it serves a home or business.
What if the water problem also affects cold water?
Mention that when you call. Duo Water also offers water testing and water-conditioning service, so the team can discuss which service fits your concern.
Can I get an appointment today?
Call 317-892-3434 to check current availability. Appointment timing depends on scheduling, your address and the service needed.